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Webhooks, Previous/Next Navigation and Ticket Play
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Custom Apps, Bulk Updates, Merge Tickets, Topics & Auto-Assign Tickets
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Updating tickets in bulk
Edward
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Merging users
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Auto-assigning tickets to agents
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Merging tickets
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Merging duplicate community topics
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Tags in tickets
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Reports
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Say Ahoy to the New Helprace!
Edward
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Adding DNS CAA record for your domain alias
Edward
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Custom ticket fields
Edward
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New API Tweaks & Updates: Working with Votes and Image Uploads
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Feedback Widget Plugin for WordPress
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Feedback Widget plugin & SSO Integration for Wordpress
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Awesome application!
rolo laria
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PAGANDAI V PANNIR SELVAM
How to pin Knowledge Base articles to the top
Edward
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Email forwarding from Outlook.com and Office365
Edward
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Helprace API released
Edward
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Adding a link to KB article or topic in a ticket reply
Edward
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Dialog Caption