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Editing replies and notes
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Set vote limits for Ideas
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Closing topics to further comments
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Authentication options
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Introducing Custom Ticket Fields
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Webhooks, Previous/Next Navigation and Ticket Play
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Custom Apps, Bulk Updates, Merge Tickets, Topics & Auto-Assign Tickets
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Updating tickets in bulk
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Merging users
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Auto-assigning tickets to agents
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Merging tickets
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Merging duplicate community topics
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Tags in tickets
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Reports
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Say Ahoy to the New Helprace!
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Adding DNS CAA record for your domain alias
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Custom ticket fields
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New API Tweaks & Updates: Working with Votes and Image Uploads
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Feedback Widget Plugin for WordPress
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Feedback Widget plugin & SSO Integration for Wordpress
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Dialog Caption
