Updates: General | Helprace Support

Updates

Ticket Forwarding, Email Headers, Search Helper and More

Vic · 0 · Posted
Intuitive Emailing, Organization Options and More

Vic · 0 · Posted
More Possibilities with Teams, Groups & Organizations

Vic · 1 · Last reply by Marco Kummer
Introducing Agent Signatures

Edward · 0 · Posted
Activity & Moderation

Edward · 0 · Posted
Ticket Badge Counter and Ticket Reminder

Edward · 0 · Posted
Topic w/o Signup, New Ticket UI and New Icons

Edward · 0 · Posted
Custom SMTP, Phone Tickets, Voting and Posting on Behalf of User, Links to Topics..

Edward · 0 · Posted
Comment Locking, Vote Limits, Splitting Tickets, Space-Restricted Widget and New Menu

Edward · 0 · Posted
Introducing Custom Ticket Fields

Edward · 0 · Posted
Webhooks, Previous/Next Navigation and Ticket Play

Edward · 0 · Posted
Custom Apps, Bulk Updates, Merge Tickets, Topics & Auto-Assign Tickets

Edward · 0 · Posted
Say Ahoy to the New Helprace!

Edward · 0 · Posted
New API Tweaks & Updates: Working with Votes and Image Uploads

Edward · 0 · Posted
Feedback Widget Plugin for WordPress

Edward · 0 · Posted
Helprace API released

Edward · 0 · Posted
User Portal Customization

Edward · 3 · Last reply by casa
Introducing Customer Satisfaction Ratings

Edward · 0 · Posted
Real-Time Ticketing and Agent Collision for Community & Knowledge Base

Edward · 0 · Posted
New Collaboration Feature: Agent Collision Detection

Edward · 0 · Posted