Closing a Topic for Comments
If you’d like to stop users from posting additional replies, simply close a topic for further comments.
Topics with certain statuses can be closed automatically, e.g. if a problem is marked as solved or an idea is completed.
Wish to set custom limits for how many times users can vote in discussions? No problem.
Did you ever have a customer flood your conversation thread with multiple, unrelated questions? Wish to organize issues in separate tickets? Now you can create a new ticket from any reply or internal note in one click.
Feedback Widget for a Particular Space
Have multiple products or services set up? You’ll now be able to create a feedback widget for that particular part of your Helprace. Simply select a desired space when creating a widget.
New Main Menu in Admin Panel
Using Helprace in widescreen on a compact device? You’ll love the new menu. We moved it to the left to save some precious vertical space.