Comment Locking, Vote Limits, Splitting Tickets, Space-Restricted Widget and New Menu
Closing a Topic for Comments
If you’d like to stop users from posting additional replies, simply close a topic for further comments.
Topics with certain statuses can be closed automatically, e.g. if a problem is marked as solved or an idea is completed.
Vote Limits
Wish to set custom limits for how many times users can vote in discussions? No problem.
Splitting Tickets
Did you ever have a customer flood your conversation thread with multiple, unrelated questions? Wish to organize issues in separate tickets? Now you can create a new ticket from any reply or internal note in one click.
Feedback Widget for a Particular Space
Have multiple products or services set up? You’ll now be able to create a feedback widget for that particular part of your Helprace. Simply select a desired space when creating a widget.
New Main Menu in Admin Panel
Using Helprace in widescreen on a compact device? You’ll love the new menu. We moved it to the left to save some precious vertical space.
