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Knowledge Base
Getting Started
6
Tickets
39
Email Setup
7
Community
18
Knowledge Base
8
Integration
9
Best Practices
3
User Portal
9
End-user guide
8
General
15
Frequently Asked Questions
2
User Management
8
Visual Editor
2
User Portal Customization
2
Teams, Groups & Organizations
4
Solving your first support ticket in Helprace
Why can't I sign up or log in to my Helprace account?
How to pin Knowledge Base articles to the top
Feedback Widget plugin & SSO Integration for Wordpress
Merging users
Setup DKIM to help with email delivery
Problems channel
Disabling the Contact Cloud app
Deleting your tickets
Organizations
Converting customers' emails into Helprace tickets
Set up SPF to help with email delivery
Blocking a user
Remove Updates, Knowledge Base, Problems, Questions, Ideas, Praise from User Portal
Adding Community & Knowledge Base search field to your site
Agent collision detection for articles and topics
Ideas channel
Favicon badge counters for ticket filters
Deleting your Helprace account
Deleting your profile as a user
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