Learn more
Helprace Support
Submit a Request
Login
Home
People
Search
Knowledge Base
Ask a Question
Question
Share an Idea
Idea
Praise
Praise
Submit a Request
Request
All Products
General
Submit Ticket
Knowledge Base:
Tickets
Phone Tickets
Favicon badge counters for ticket filters
Ticket reminder
Auto BCC
Defining and using SLA policies
Editing email templates
Canned replies
Manage ticket tags
Editing ticket notifications
Auto Reply
Editing replies and notes
Updating tickets in bulk
Auto-assigning tickets to agents
Merging tickets
Reports
Custom ticket fields
When I send an email in Helprace, who is it 'From'?
Adding a link to KB article or topic in a ticket reply
Enabling and customizing customer satisfaction ratings
Real-time support for tickets
Dialog Caption
