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Knowledge Base
Getting Started
6
Tickets
39
Email Setup
7
Community
18
Knowledge Base
8
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9
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3
User Portal
9
End-user guide
8
General
15
Frequently Asked Questions
2
User Management
8
Visual Editor
2
User Portal Customization
2
Teams, Groups & Organizations
4
Changing the language of user portal and admin panel
Set vote limits for Ideas
Canned replies
Translating Helprace to your language
Tags in tickets
Closing topics to further comments
Helprace placeholder guide
Merging duplicate community topics
Editing ticket notifications
Helprace search guide
Sorting and filtering out discussions
Auto Reply
Community in the admin panel
Editing replies and notes
Participating in the Community
Updating tickets in bulk
Dividing & organizing your Community into categories
Auto-assigning tickets to agents
Merging tickets
Reports
Dialog Caption
