Editing user details

As an agent, you can edit user details that users see in their profile.

Users can see the following information:

Emails, job title, organization, organization website and time zone.

Agents see can that and a lot more:

Go to the People page in the Admin Panel and search for a desired user by name, email or organization.

Click on the ⋮ button on the right from a desired user and select Edit Profile.

Change desired details in the user profile and click Save.

Tip: Clicking a user avatar also usually opens the user profile page or user profile modal window.

Agents can also edit their own profiles in the same fashion.

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