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When a user with many emails contacts me, where will my reply be sent?
Vic
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Small overlay beacon
Megan Neal
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1
1
person supports this
Have abitlity to put Knowledge Base on Home Page
Openside
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1
1
person supports this
SSO Custom Icon and Text
Openside
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Phone Tickets
Edward
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1
1
person supports this
Agile CRM
Stephanie Kachos Phr Shrm-Cp
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1
1
person supports this
Nimble
Stephanie Kachos Phr Shrm-Cp
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2
2
people support this
Zoho CRM integration
Stephanie Kachos Phr Shrm-Cp
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2
2
people support this
Ability to hide Subject and Message fields in the ticket submission form
Megan Neal
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1
1
person supports this
Have distinct "Merge" and "Close as duplicate" functions
Matthias Basler
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Edward
Introducing Agent Signatures
Edward
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Adding a personal agent signature to tickets
Edward
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Deleting a user
Edward
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Deleting your topics, replies and comments
Edward
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Deleting your tickets
Edward
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0
· Posted
Changing your data hosting region
Edward
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0
· Posted
Deleting your profile as a user
Edward
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0
· Posted
User data privacy guide (GDPR compliance)
Edward
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Editing user profile details
Edward
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0
· Posted
Disabling the Contact Cloud app
Edward
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Dialog Caption