Tickets: Activity in Ideas: General

Activity in Ideas: Tickets

Older than a week
Changed Status

Started > Completed

Priority support customers

Completed · 3

Voting is closed

· Liana · 1 · Last reply by Vic
Changed Status

Started > Completed

Routing tickets based on customer

Completed · 3

Voting is closed

· Megan Neal · 1 · Last reply by Vic
Replied

Priority support customers

Completed · 3

Voting is closed

· Liana · 1 · Last reply by Vic
Replied

Routing tickets based on customer

Completed · 3

Voting is closed

· Megan Neal · 1 · Last reply by Vic
Replied

Restrict access to tickets for agent teams

Completed · 4

Voting is closed

· Megan Neal · 1 · Last reply by Vic
Replied

Tickets visibility within Organization

Completed · 9

Voting is closed

· Joe · 2 · Last reply by Vic
Replied

Creating a ticket from an email I forwarded manually

8

8 people support this

· Megan Neal · 3 · Last reply by Martin Elias
Changed Status

No Status > Started

Routing tickets based on customer

Completed · 3

Voting is closed

· Megan Neal · 1 · Last reply by Vic
Changed Status

No Status > Started

Priority support customers

Completed · 3

Voting is closed

· Liana · 1 · Last reply by Vic
Changed Status

Planned > Started

Restrict access to tickets for agent teams

Completed · 4

Voting is closed

· Megan Neal · 1 · Last reply by Vic
Replied

Have distinct "Merge" and "Close as duplicate" functions

1

1 person supports this

· Matthias Basler · 1 · Last reply by Edward
MB

Posted

Have distinct "Merge" and "Close as duplicate" functions

1

1 person supports this

· Matthias Basler · 1 · Last reply by Edward
Changed Status

Started > Completed

Personalised agent signatures

Completed · 3

Voting is closed

· Sm · 1 · Last reply by Edward
Replied

Personalised agent signatures

Completed · 3

Voting is closed

· Sm · 1 · Last reply by Edward
PT

Posted

Easy way to swap user from CC with requester

1

1 person supports this

· Piotr Tokarski · 0 · Posted
Changed Status

Planned > Started

Tickets visibility within Organization

Completed · 9

Voting is closed

· Joe · 2 · Last reply by Vic
Posted

Custom SLA for groups and organizations

1

1 person supports this

· Darren Bridle · 0 · Posted
Posted

Show My requests in main menu

3

3 people support this

· Piotr Kononow · 0 · Posted
HV

Posted

Use my own mailbox without forwarding

3

3 people support this

· Harish Vasishta · 1 · Last reply by Gregory
Posted

Show page referer on a submitted ticket

1

1 person supports this

· Megan Neal · 0 · Posted