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Activity in Ideas:
Tickets
General
93
Tickets
74
Community
40
KB
19
Integrations
39
Hot
Top
New
Accepted
Closed
Activity
Older than a week
Replied
Restrict access to tickets for agent teams
Completed
·
4
Voting is closed
·
Megan Neal
·
1
· Last reply
by
Vic
Replied
Tickets visibility within Organization
Completed
·
9
Voting is closed
·
Joe
·
2
· Last reply
by
Vic
Replied
Creating a ticket from an email I forwarded manually
8
8
people support this
·
Megan Neal
·
3
· Last reply
by
Martin Elias
Changed Status
No Status
>
Started
Routing tickets based on customer
Completed
·
3
Voting is closed
·
Megan Neal
·
1
· Last reply
by
Vic
Changed Status
No Status
>
Started
Priority support customers
Completed
·
3
Voting is closed
·
Liana
·
1
· Last reply
by
Vic
Changed Status
Planned
>
Started
Restrict access to tickets for agent teams
Completed
·
4
Voting is closed
·
Megan Neal
·
1
· Last reply
by
Vic
Replied
Have distinct "Merge" and "Close as duplicate" functions
1
1
person supports this
·
Matthias Basler
·
1
· Last reply
by
Edward
MB
Posted
Have distinct "Merge" and "Close as duplicate" functions
1
1
person supports this
·
Matthias Basler
·
1
· Last reply
by
Edward
Changed Status
Started
>
Completed
Personalised agent signatures
Completed
·
3
Voting is closed
·
Sm
·
1
· Last reply
by
Edward
Replied
Personalised agent signatures
Completed
·
3
Voting is closed
·
Sm
·
1
· Last reply
by
Edward
PT
Posted
Easy way to swap user from CC with requester
1
1
person supports this
·
Piotr Tokarski
·
0
· Posted
Changed Status
Planned
>
Started
Tickets visibility within Organization
Completed
·
9
Voting is closed
·
Joe
·
2
· Last reply
by
Vic
Posted
Custom SLA for groups and organizations
1
1
person supports this
·
Darren Bridle
·
0
· Posted
Posted
Show My requests in main menu
3
3
people support this
·
Piotr Kononow
·
0
· Posted
HV
Posted
Use my own mailbox without forwarding
3
3
people support this
·
Harish Vasishta
·
1
· Last reply
by
Gregory
Posted
Show page referer on a submitted ticket
1
1
person supports this
·
Megan Neal
·
0
· Posted
KI
Posted
Custom field columns in ticket views
Completed
·
2
Voting is closed
·
Khalid Ibrawish
·
1
· Last reply
by
Gregory
R
Posted
Import emails from an external mailbox
2
2
people support this
·
Rudy
·
0
· Posted
Posted
Notify selected organization members of ticket status
2
2
people support this
·
Megan Neal
·
0
· Posted
Posted
SLA taking into account business hours
2
2
people support this
·
Megan Neal
·
0
· Posted
Dialog Caption
