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Activity in Ideas:
Tickets
Hot
Top
New
Accepted
Closed
Activity
Older than a week
Posted
Custom fields in triggers and automations
Completed
·
2
Voting is closed
·
Chris Kluis
·
1
· Last reply
by
Gregory
Posted
Dependent custom fields
1
1
person supports this
·
Chris Kluis
·
0
· Posted
Posted
Separate SLAs for organizations
1
1
person supports this
·
Chris Kluis
·
0
· Posted
Posted
Personalised agent signatures
Completed
·
3
Voting is closed
·
Sm
·
1
· Last reply
by
Edward
AT
Posted
Ticket forwarding to external address
Completed
·
5
Voting is closed
·
Adam Terry
·
1
· Last reply
by
Vic
Posted
Send attachments as real attachments rather than links
Completed
·
2
Voting is closed
·
Megan Neal
·
1
· Last reply
by
Vic
Posted
Add notifications for SLA violations
5
5
people support this
·
Megan Neal
·
0
· Posted
Posted
Restrict access to tickets for agent teams
Completed
·
4
Voting is closed
·
Megan Neal
·
1
· Last reply
by
Vic
Marked Best
Pull client information and display it on Tickets page
Completed
·
1
Voting is closed
·
Gunnsteinn Hall
·
2
· Last reply
by
Edward
Replied
Pull client information and display it on Tickets page
Completed
·
1
Voting is closed
·
Gunnsteinn Hall
·
2
· Last reply
by
Edward
Changed Status
No Status
>
Completed
Pull client information and display it on Tickets page
Completed
·
1
Voting is closed
·
Gunnsteinn Hall
·
2
· Last reply
by
Edward
Changed Status
No Status
>
Completed
Deleting or hiding a ticket reply
Completed
·
1
Voting is closed
·
Berry de Jager
·
2
· Last reply
by
Edward
Replied
Deleting or hiding a ticket reply
Completed
·
1
Voting is closed
·
Berry de Jager
·
2
· Last reply
by
Edward
Changed Status
No Status
>
Planned
Tickets visibility within Organization
Completed
·
9
Voting is closed
·
Joe
·
2
· Last reply
by
Vic
Replied
Facebook & Twitter Channels
Started
·
17
17
people support this
·
Edward
·
2
· Last reply
by
Edward
Marked Best
Custom ticket statuses
4
4
people support this
·
Jacob
·
2
· Last reply
by
Edward
Replied
Custom ticket statuses
4
4
people support this
·
Jacob
·
2
· Last reply
by
Edward
Replied
Option to add custom fields to ticket submit form
Completed
·
20
Voting is closed
·
Chris Howard
·
9
· Last reply
by
Edward
Replied
Option to add custom fields to ticket submit form
Completed
·
20
Voting is closed
·
Chris Howard
·
9
· Last reply
by
Edward
Marked Best
Option to add custom fields to ticket submit form
Completed
·
20
Voting is closed
·
Chris Howard
·
9
· Last reply
by
Edward
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