Easy way to swap user from CC with requester
Often user, who has submitted a ticket, passes it to someone else in his organization. Most of the time it's someone who was CC'ed in the ticket.
Right now swapping the requester with someone from CC list requires me to change the requester, then manually add the previous requester as CC.
Would be nice to have an option 'Swap with Requester' when clicking a user from CC list.