New Topics: General | Helprace Support

New Topics

User portal customization (CSS, Header & Footer)

Edward · 0 · Posted
User Portal Customization

Edward · 3 · Last reply by casa
Introducing Customer Satisfaction Ratings

Edward · 0 · Posted
Enabling and customizing customer satisfaction ratings

Edward · 0 · Posted
Real-Time Ticketing and Agent Collision for Community & Knowledge Base

Edward · 0 · Posted
Real-time support for tickets

Vic · 0 · Posted
Agent collision detection for articles and topics

Vic · 0 · Posted
1

1 person supports this

Configurable sections in the widget

spandlo · 3 · Last reply by spandlo
Setting the return email address in ticket replies

Edward · 0 · Posted
1

1 person supports this

Mylyn integration

NWP OTIIS · 1 · Last reply by Edward
New Collaboration Feature: Agent Collision Detection

Edward · 0 · Posted
Agent collision detection in tickets

Edward · 0 · Posted
X-Frame-Options issue with Single Sign-On in Feedback Widget

Edward · 0 · Posted
Importing and inviting users in bulk

Edward · 0 · Posted
5

5 people support this

Gamification features for community

Edward · 0 · Posted
Adding Community & Knowledge Base search field to your site

Edward · 0 · Posted
4

4 people support this

Custom statuses for community topics

Rstorm000 · 6 · Last reply by Marco Kummer
4

4 people support this

Surveys that can be pushed to the user

Sarah Smadja · 0 · Posted
Remove Updates, Knowledge Base, Problems, Questions, Ideas, Praise from User Portal

Edward · 0 · Posted
Blocking a user

Edward · 0 · Posted