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Activity in Ideas
General
93
Tickets
74
Community
40
KB
19
Integrations
39
Hot
Top
New
Accepted
Closed
Activity
Older than a week
Changed Status
Started
>
Completed
Routing tickets based on customer
Completed
·
3
Voting is closed
·
Megan Neal
·
1
· Last reply
by
Vic
Replied
Priority support customers
Completed
·
3
Voting is closed
·
Liana
·
1
· Last reply
by
Vic
Replied
Routing tickets based on customer
Completed
·
3
Voting is closed
·
Megan Neal
·
1
· Last reply
by
Vic
Replied
Restrict access to tickets for agent teams
Completed
·
4
Voting is closed
·
Megan Neal
·
1
· Last reply
by
Vic
Replied
Assigning ticket to a team
Completed
·
7
Voting is closed
·
Megan Neal
·
1
· Last reply
by
Vic
Replied
Tickets visibility within Organization
Completed
·
9
Voting is closed
·
Joe
·
2
· Last reply
by
Vic
Replied
User groups
Completed
·
15
Voting is closed
·
Megan Neal
·
1
· Last reply
by
Vic
Replied
Agent teams
Completed
·
16
Voting is closed
·
Megan Neal
·
2
· Last reply
by
Vic
Replied
Organizations
Completed
·
18
Voting is closed
·
Megan Neal
·
1
· Last reply
by
Vic
Replied
Limit spaces to certain users
Completed
·
24
Voting is closed
·
Mike Foster
·
10
· Last reply
by
Vic
Replied
Creating a ticket from an email I forwarded manually
8
8
people support this
·
Megan Neal
·
3
· Last reply
by
Martin Elias
Replied
Hide the activity page from user portal
2
2
people support this
·
Frederic Fronteddu
·
2
· Last reply
by
Vic
Replied
Hide the activity page from user portal
2
2
people support this
·
Frederic Fronteddu
·
2
· Last reply
by
Vic
Posted
Allow for external_id in Create user API
Completed
·
3
Voting is closed
·
Openside
·
3
· Last reply
by
David Eilers
Changed Status
No Status
>
Started
Routing tickets based on customer
Completed
·
3
Voting is closed
·
Megan Neal
·
1
· Last reply
by
Vic
Changed Status
No Status
>
Started
Priority support customers
Completed
·
3
Voting is closed
·
Liana
·
1
· Last reply
by
Vic
Changed Status
Planned
>
Started
Restrict access to tickets for agent teams
Completed
·
4
Voting is closed
·
Megan Neal
·
1
· Last reply
by
Vic
Posted
Small overlay beacon
1
1
person supports this
·
Megan Neal
·
0
· Posted
Posted
Have abitlity to put Knowledge Base on Home Page
1
1
person supports this
·
Openside
·
0
· Posted
Posted
SSO Custom Icon and Text
1
1
person supports this
·
Openside
·
0
· Posted
Dialog Caption