Activity in All Topics: General

Activity in All Topics

Older than a week
Posted

Categories view for community topics

1

1 person supports this

· Liana · 0 · Posted
Posted

Priority support customers

Completed · 3

Voting is closed

· Liana · 1 · Last reply by Vic
Posted

Send invitation to the user after receiving their first email

1

1 person supports this

· Liana · 0 · Posted
Posted

Custom names for community channels (post types)

2

2 people support this

· Liana · 0 · Posted
Posted

Assigning ticket to a team

Completed · 7

Voting is closed

· Megan Neal · 1 · Last reply by Vic
Posted

Creating a ticket from an email I forwarded manually

8

8 people support this

· Megan Neal · 3 · Last reply by Martin Elias
Posted

Let users set ticket priority when they open a ticket

Completed · 1

Voting is closed

· Maiya · 1 · Last reply by Gregory
A

Posted

Search query and filter suggestions

Completed · 1

Voting is closed

· Admin · 1 · Last reply by Gregory
Posted

BCP Management

1

1 person supports this

· Ryan Kuhn · 0 · Posted
Posted

Phone notifications

1

1 person supports this

· Ryan Kuhn · 0 · Posted
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SMS notifications

2

2 people support this

· Ryan Kuhn · 0 · Posted
Posted

Ticket escalation rules

4

4 people support this

· Ryan Kuhn · 0 · Posted
Posted

Statistics of user community participation and rating

2

2 people support this

· Edward · 0 · Posted
Posted

Team Foundation Server integration

1

1 person supports this

· Megan Neal · 0 · Posted
Posted

Reports on SLA

1

1 person supports this

· Chris Kluis · 0 · Posted
Posted

Custom fields in triggers and automations

Completed · 2

Voting is closed

· Chris Kluis · 1 · Last reply by Gregory
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Dependent custom fields

1

1 person supports this

· Chris Kluis · 0 · Posted
Posted

Separate SLAs for organizations

1

1 person supports this

· Chris Kluis · 0 · Posted
Posted

Different business hours for organizations

1

1 person supports this

· Chris Kluis · 0 · Posted
Posted

Mass mail to a user group

1

1 person supports this

· Hugues Morneau · 0 · Posted