Activity in All Topics: General

Activity in All Topics

Older than a week
SC

Posted

Allow selected users update ticket statuses

1

1 person supports this

· Sari Chreih · 0 · Posted
Posted

Routing tickets based on customer

Completed · 3

Voting is closed

· Megan Neal · 1 · Last reply by Vic
Posted

Archiving tickets

3

3 people support this

· Megan Neal · 0 · Posted
Posted

Automatically insert a screenshot of the page user is on

1

1 person supports this

· Pravina Pindoria · 0 · Posted
Posted

Sorting KB articles by date or title

2

2 people support this

· Megan Neal · 0 · Posted
Posted

Insert articles or their parts to tickets

1

1 person supports this

· Megan Neal · 0 · Posted
M

Posted

ShipStation integration

1

1 person supports this

· Mrivera · 0 · Posted
M

Posted

Shopify integration

3

3 people support this

· Mrivera · 0 · Posted
M

Posted

Add response time condition to SLA

2

2 people support this

· Mrivera · 0 · Posted
Posted

Auto response emails with suggested answers

3

3 people support this

· Megan Neal · 0 · Posted
TS

Posted

Active Directory / LDAP Intergation

10

10 people support this

· Tarek Saade · 0 · Posted
TS

Posted

Routing tickets to a specific team based on user input

Completed · 1

Voting is closed

· Tarek Saade · 1 · Last reply by Gregory
N

Posted

Disable users posting new topics

1

1 person supports this

· Noam · 0 · Posted
D

Posted

Zillion integration

1

1 person supports this

· Dustin · 0 · Posted
Posted

Categories view for community topics

1

1 person supports this

· Liana · 0 · Posted
Posted

Priority support customers

Completed · 3

Voting is closed

· Liana · 1 · Last reply by Vic
Posted

Send invitation to the user after receiving their first email

1

1 person supports this

· Liana · 0 · Posted
Posted

Custom names for community channels (post types)

2

2 people support this

· Liana · 0 · Posted
Posted

Assigning ticket to a team

Completed · 7

Voting is closed

· Megan Neal · 1 · Last reply by Vic
Posted

Creating a ticket from an email I forwarded manually

8

8 people support this

· Megan Neal · 3 · Last reply by Martin Elias