I would like to see the ability from the admin page to easily push out a message to all active users a message. Since your community is new and there will be lots of changes in the near and distant future, I think it would be great to be able to push out an alert to every person who signed up with us about the update or upgrade.
We have an Updates channel that should be used for this purpose. I believe it would be great to give agents an option to email all community members when they are publishing an Update.
We have an Updates channel that should be used for this purpose. I believe it would be great to give agents an option to email all community members when they are publishing an Update.
I would like to be able to make general announcements in a form of an email with the ability for users to unsubscribe if the choose to do so. Since this is not a current feature in helprace, I wanted then to export my user emails to write them an email. Apparently you cannot do this either.
I will have to go to facebook and create a facebook group.
Thanks.
Is it possible to add the following feature:
When a new "Update" has been posted that the content of that post and a link to that post will be send (by email) to all the community-users (who are able to opt-out from this email flow)?
So when we publish a new version of our software all the community-members are automatically informed and are instandly able to download the latest version.
I see that the using RSS feed is a feasible workflow however this is not an active push as we are looking for.
Also to have this active-update-subscription enabled for all new community-members is a real benefit for endorsing our latest software.
This sound like a great feature to me! I hope we get around to it soon.
