Daily status email

As a business owner, I would like to receive a daily status of tickets on email. This will help me assess how responsive my team is to customers without having to login to helprace.

Status as of Yesterday-

Total Pending - 3

Waiting for customer response - 4

Total resolved - 358

Yesterday's Activity

New tickets received - 3

Replied to customers - 2

Resolved -1

This week

New tickets received - 15 (30% higher than average)

Replied to customers - 12 (24% higher than average)

Resolved -11 (12% lower than average)