Top Ideas: General | Helprace Support

Top Ideas

2

2 people support this

Article templates

Allen Hancock · 0 · Posted
2

2 people support this

Reporting for knowledge base

Adrienneposner · 0 · Posted
2

2 people support this

Calendar and planning

Megan Neal · 0 · Posted
2

2 people support this

User registration approval

Megan Neal · 0 · Posted
2

2 people support this

Trello integration

Ann Plana · 0 · Posted
2

2 people support this

Preserve attachment when switching between ticket/topic

Megan Neal · 0 · Posted
2

2 people support this

SLA taking into account business hours

Megan Neal · 0 · Posted
2

2 people support this

Notify selected organization members of ticket status

Megan Neal · 0 · Posted
2

2 people support this

Import emails from an external mailbox

Rudy · 0 · Posted
2

2 people support this

Piesync integration

Miki O · 0 · Posted
2

2 people support this

Ability to hide Subject and Message fields in the ticket submission form

Megan Neal · 0 · Posted
2

2 people support this

Zoho CRM integration

Stephanie Kachos Phr Shrm-Cp · 0 · Posted
2

2 people support this

Reporting for custom fields

Lars Johansson · 0 · Posted
2

2 people support this

Can you change the ticket merge message?

Piotr Tokarski · 1 · Last reply by Vic
2

2 people support this

Whatsapp Support

Khawlah · 0 · Posted
2

2 people support this

Having a dark mode added in.

Robert Fodor · 0 · Posted
2

2 people support this

Extract data for reports

Laiq Rahaman · 0 · Posted
1

1 person supports this

Allow (or require) users to provide additional details on sign up

Bill Ciccone · 2 · Last reply by Bill Ciccone
1

1 person supports this

Add Community Manager role for agents

Lars-Göran Nilsson · 2 · Last reply by Lars-Göran Nilsson
1

1 person supports this

Create a Google Apps for Business Marketplace App

Will Gordon · 0 · Posted