Top Ideas: General | Helprace Support

Top Ideas

5

5 people support this

Gamification features for community

Edward · 0 · Posted
5

5 people support this

Add notifications for SLA violations

Megan Neal · 0 · Posted
5

5 people support this

Mobile SDK

Megan Neal · 0 · Posted
5

5 people support this

VOIP integration

Brendon Paul · 0 · Posted
4

4 people support this

Provide different levels of service according to customer type

Si Sharp · 3 · Last reply by Edward
4

4 people support this

Surveys that can be pushed to the user

Sarah Smadja · 0 · Posted
4

4 people support this

Custom statuses for community topics

Rstorm000 · 6 · Last reply by Marco Kummer
4

4 people support this

Convert a community topic to a ticket

Gunnsteinn Hall · 1 · Last reply by Edward
4

4 people support this

Custom ticket statuses

Jacob · 2 · Last reply by Edward
4

4 people support this

Vote without signup

Hugues Morneau · 0 · Posted
4

4 people support this

Ticket escalation rules

Ryan Kuhn · 0 · Posted
4

4 people support this

Separate ticket reports for organizations

Win · 0 · Posted
4

4 people support this

Subcategories in the knowledge base

Mario Stevenson · 0 · Posted
4

4 people support this

Push notifications

Manuel L · 0 · Posted
3

3 people support this

Custom list of links on user portal

Bill Ciccone · 3 · Last reply by Eric Tavares
3

3 people support this

Exporting tickets

EPMO Hawaii · 1 · Last reply by Edward
3

3 people support this

Import knowledge base articles from Word, HTML or RSS feed

Chris Howard · 5 · Last reply by Edward
3

3 people support this

Custom fields for community topics

Berry de Jager · 0 · Posted
3

3 people support this

Responsive design for admin panel

Support Team · 2 · Last reply by Edward
3

3 people support this

Backing up of our data

rolo laria · 1 · Last reply by Edward