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New Ideas
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New
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Activity
3
3
people support this
Archiving tickets
Megan Neal
·
0
· Posted
1
1
person supports this
Automatically insert a screenshot of the page user is on
Pravina Pindoria
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0
· Posted
2
2
people support this
Sorting KB articles by date or title
Megan Neal
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0
· Posted
1
1
person supports this
Insert articles or their parts to tickets
Megan Neal
·
0
· Posted
1
1
person supports this
ShipStation integration
Mrivera
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0
· Posted
3
3
people support this
Shopify integration
Mrivera
·
0
· Posted
2
2
people support this
Add response time condition to SLA
Mrivera
·
0
· Posted
3
3
people support this
Auto response emails with suggested answers
Megan Neal
·
0
· Posted
10
10
people support this
Active Directory / LDAP Intergation
Tarek Saade
·
0
· Posted
1
1
person supports this
Disable users posting new topics
Noam
·
0
· Posted
1
1
person supports this
Zillion integration
Dustin
·
0
· Posted
1
1
person supports this
Categories view for community topics
Liana
·
0
· Posted
1
1
person supports this
Send invitation to the user after receiving their first email
Liana
·
0
· Posted
2
2
people support this
Custom names for community channels (post types)
Liana
·
0
· Posted
8
8
people support this
Creating a ticket from an email I forwarded manually
Megan Neal
·
3
· Last reply
by
Martin Elias
1
1
person supports this
BCP Management
Ryan Kuhn
·
0
· Posted
1
1
person supports this
Phone notifications
Ryan Kuhn
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0
· Posted
2
2
people support this
SMS notifications
Ryan Kuhn
·
0
· Posted
4
4
people support this
Ticket escalation rules
Ryan Kuhn
·
0
· Posted
2
2
people support this
Statistics of user community participation and rating
Edward
·
0
· Posted
Dialog Caption
