Activity in All Topics: General

Activity in All Topics

Older than a week
MS

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Subcategories in the knowledge base

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4 people support this

· Mario Stevenson · 0 · Posted
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Add link to ticket to emails that doesn't require login

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1 person supports this

· Megan Neal · 0 · Posted
D

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eBay integration

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1 person supports this

· Dominic · 0 · Posted
D

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Amazon integration

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1 person supports this

· Dominic · 0 · Posted
J

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Magento integration

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1 person supports this

· Jain246 · 0 · Posted
J

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Twilio integration

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3 people support this

· Justin · 0 · Posted
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Ticket reporting for customers

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1 person supports this

· Megan Neal · 0 · Posted
JG

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Follow the ITIL terminology

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1 person supports this

· Joe Gallacher · 0 · Posted
A

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Global find/replace

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1 person supports this

· Adrienneposner · 0 · Posted
A

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Reporting for knowledge base

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2 people support this

· Adrienneposner · 0 · Posted
A

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Troubleshooter

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1 person supports this

· Adrienneposner · 0 · Posted
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Article permissions

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1 person supports this

· Adrienneposner · 0 · Posted
A

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Editing preview

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1 person supports this

· Adrienneposner · 0 · Posted
A

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Article templates

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2 people support this

· Allen Hancock · 0 · Posted
BP

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VOIP integration

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5 people support this

· Brendon Paul · 0 · Posted
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Assign ticket automatically when agents starts working on it

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1 person supports this

· Info · 0 · Posted
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Agent going off-duty

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1 person supports this

· Info · 0 · Posted
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Define a strong password policy for all users

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1 person supports this

· Tom Browning · 0 · Posted
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Default to private notes when agent works on a ticket

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1 person supports this

· Tom Browning · 0 · Posted
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Allow user to change ticket requester

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2 people support this

· Tom Browning · 0 · Posted