Activity in All Topics: General

Activity in All Topics

Older than a week
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Ticket reporting for customers

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1 person supports this

· Megan Neal · 0 · Posted
JG

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Follow the ITIL terminology

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1 person supports this

· Joe Gallacher · 0 · Posted
A

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Global find/replace

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1 person supports this

· Adrienneposner · 0 · Posted
A

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Reporting for knowledge base

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2 people support this

· Adrienneposner · 0 · Posted
A

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Troubleshooter

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1 person supports this

· Adrienneposner · 0 · Posted
A

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Article permissions

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1 person supports this

· Adrienneposner · 0 · Posted
A

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Editing preview

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1 person supports this

· Adrienneposner · 0 · Posted
A

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Article templates

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2 people support this

· Allen Hancock · 0 · Posted
BP

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VOIP integration

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5 people support this

· Brendon Paul · 0 · Posted
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Assign ticket automatically when agents starts working on it

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1 person supports this

· Info · 0 · Posted
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Agent going off-duty

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1 person supports this

· Info · 0 · Posted
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Define a strong password policy for all users

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1 person supports this

· Tom Browning · 0 · Posted
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Default to private notes when agent works on a ticket

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1 person supports this

· Tom Browning · 0 · Posted
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Allow user to change ticket requester

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2 people support this

· Tom Browning · 0 · Posted
RM

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Mass publishing and editing KB articles

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1 person supports this

· Richard Mathis · 0 · Posted
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Embedding PDF to knowledge base articles

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3 people support this

· Drew Holliday · 0 · Posted
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Revision management for articles

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5 people support this

· Joakim Ögren · 2 · Last reply by Drew Holliday
MO

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WordPress integration

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1 person supports this

· Michael O'Neill · 0 · Posted
CB

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Light agents

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3 people support this

· Chris Brown · 0 · Posted
I

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White label or reseller program

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1 person supports this

· Info · 0 · Posted