Markup support or keyboard shortcuts
When writing technical articles in the KB, it would help a lot to have the ability to use markup syntax within the editor. Once used to it, it is slow and cumbersome to have to use the mouse to select a piece of text to turn it into inline code, for instance.
If integrating markup is complex, it would help to have some keyboard shortcuts for developers, like one for "{ } code". To name a few:
- inline code
- clear format
- paste without format (usually CRTL-SHIFT-V)
- insert/edit code sample