Adding live chat to your user portal

This article explains how you can add a button from your live chat tool to your Helprace portal. This works for virtually any live chat provider out there.

Basically you just need to copy the code generated by your live chat tool and paste it in the right place in Helprace. Check your provider's instructions on how to add a chat tab to your website.

These instructions usually tell you to paste code to a specific part of your website source code.

"between the <head> and </head> tags"

Open your Helprace admin panel and go to Settings > Customization.

Paste the code to the "HTML Code for <head>" section and click Save.

"before the closing </body> tag"

Open your Helprace admin panel and go to Settings > Customization.

Paste the code to the "Footer" section and click Save.

"after the <body> tag"

Open your Helprace admin panel and go to Settings > Customization.

Paste the code to the "Header" section and click Save.

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