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Answered
How do I see a list of all uncategorized ideas?
Noam
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Edward
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Sharepoint integration
Ann Plana
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0
· Posted
1
1
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Personal and shared views in reports
Ann Plana
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1
1
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Global announcements in the user portal
Megan Neal
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1
1
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Editable email templates for community
Pankaj Gupta
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1
1
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Add link to ticket to emails that doesn't require login
Megan Neal
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1
1
person supports this
eBay integration
Dominic
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1
1
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Amazon integration
Dominic
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1
1
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Magento integration
Jain246
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1
1
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Ticket reporting for customers
Megan Neal
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1
1
person supports this
Follow the ITIL terminology
Joe Gallacher
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1
1
person supports this
Global find/replace
Adrienneposner
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1
1
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Troubleshooter
Adrienneposner
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1
1
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Article permissions
Adrienneposner
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1
1
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Editing preview
Adrienneposner
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1
1
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Assign ticket automatically when agents starts working on it
Info
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1
1
person supports this
Agent going off-duty
Info
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1
1
person supports this
Define a strong password policy for all users
Tom Browning
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1
1
person supports this
Default to private notes when agent works on a ticket
Tom Browning
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· Posted
1
1
person supports this
Mass publishing and editing KB articles
Richard Mathis
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0
· Posted
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