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Article templates
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Allow user to change ticket requester
Tom Browning
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Pre-made themes for user portal
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Prepopulate ticket fields
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Add response time condition to SLA
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Custom names for community channels (post types)
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Statistics of user community participation and rating
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Freshsales CRM integration
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Full-functional editor for users
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Move blocks around on home page / space page
Eric Tavares
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Pivotal integration
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