Dividing & organizing your Community into categories

1. Point to Knowledge Base under the Community section.

2. Click on the ⋮ button and select Add Category.

   

3. You can also drag and drop your folders to change their order of appearance in Helprace.

4. To rename your category or delete it, hover over that category to see the ⋮ button.

5. Move your topic while editing it (click Save):

Move your topic while viewing it:

Move your topic while in list view:

Move items using bulk actions at the base of list view.

To add your own Questions, Ideas or Problems take a look at Posting in the Community as an agent.