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Create ticket with whole organization on CC

When creating a ticket in the admin, or basically wherever you are asked to input email addresses/users, it would be great if I could put all users within an organization at once by specifying the organization, instead of manually copy and paste all users' emails into the CC field.

Could something like this be implemented please? 

1 reply

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It is already implemented and more flexible. In the CC field there is an Advanced Search option. In the dialog you can search for users by any criteria including a group, team or organization and insert selected users or all in the CC field.

Thus, you can insert all users of the same organization in a few clicks.