Auto Reply

When a customer emails you, your Helprace can send an automatic reply to the customer right away.

You can enable an Auto Reply on the  Settings > Rules & Notifications > Instant page in your admin panel. It is deactivated by default. Click on the ⋮ button to the right of the "Auto Reply" trigger and select "Activate".

Click on the trigger if you wish to edit the auto reply message template.

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