Lock a community topic from further comments
We would like to disable comments for a particular topic. Is that possible?
You can lock each support channel for further comments separately. To do this, head to the Settings page in the Admin Console and select a desired support channel (e.g. Questions):
Uncheck the 'Enable Comments' option and click 'Save'. This will disable commenting function in the Questions channel. All previously added comments will still be shown.
You can repeat these steps for other channels (Updates, Knowledge Base, Ideas, Problems, and Praise).
I'm sorry for misunderstanding. I thought that "locking community" is about locking all topics in the community at once.
There is no way to lock an individual topic for further comments, unfortunately. This might be a nice option to have though. Please, consider suggesting it to Ideas.
We love Helprace and it's software. We sometimes want certain topics to be locked. Instead of locking all topics, We should be able to block individual topics. This way other topics can stay open and the ones that need to be locked can be without cutting off support from the forums entirely.
After reviewing your forums here, I found that there are several users requesting this one.
Do you plan to add it?
Getting closer to the release. Let me share how the locking feature is going to work: