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    <title>Integrations: Top Ideas: : General | Helprace Support</title>
    <description>Top Ideas: Integrations</description>
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    <link>https://support.helprace.com/s1-general/ideas/top/c23-integrations?format=rss</link>
    <item>
      <title>Jira integration</title>
      <pubDate>Wed, 13 Dec 2017 18:13:33 +0000</pubDate>
      <link>https://support.helprace.com/i140-jira-integration</link>
      <guid>https://support.helprace.com/i140-jira-integration</guid>
      <author>Stefan Probst</author>
      <dc:creator>Stefan Probst</dc:creator>
    </item>
    <item>
      <title>Active Directory / LDAP Intergation</title>
      <pubDate>Sat, 07 Dec 2019 01:07:14 +0000</pubDate>
      <link>https://support.helprace.com/i558-active-directory-ldap-intergation</link>
      <guid>https://support.helprace.com/i558-active-directory-ldap-intergation</guid>
      <author>Tarek Saade</author>
      <dc:creator>Tarek Saade</dc:creator>
    </item>
    <item>
      <title>Slack integration</title>
      <description><![CDATA[<p>It would be great to be able to post notifications and updates to a channel in Slack.</p> <p>Currently it is possible to monitor the helprace RSS feeds for community updates, but the messages are not clear.  I did not see any way to read ticket updates on Slack.</p>]]></description>
      <pubDate>Wed, 13 Dec 2017 18:13:12 +0000</pubDate>
      <link>https://support.helprace.com/i361-slack-integration</link>
      <guid>https://support.helprace.com/i361-slack-integration</guid>
      <author>Gunnsteinn Hall</author>
      <dc:creator>Gunnsteinn Hall</dc:creator>
      <content:encoded><![CDATA[<p>It would be great to be able to post notifications and updates to a channel in Slack.</p>
<p>Currently it is possible to monitor the helprace RSS feeds for community updates, but the messages are not clear.  I did not see any way to read ticket updates on Slack.</p>]]></content:encoded>
    </item>
    <item>
      <title>Zapier integration</title>
      <pubDate>Wed, 13 Dec 2017 18:12:39 +0000</pubDate>
      <link>https://support.helprace.com/i524-zapier-integration</link>
      <guid>https://support.helprace.com/i524-zapier-integration</guid>
      <author>Matthes Wild</author>
      <dc:creator>Matthes Wild</dc:creator>
    </item>
    <item>
      <title>Microsoft Dynamics CRM integration</title>
      <description><![CDATA[<p>I'm loving Helprace so far, but I was wondering if there are any plans on an integration between Helprace and Microsoft Dynamics CRM Online (2015) in the future?</p>]]></description>
      <pubDate>Thu, 14 Dec 2017 16:06:39 +0000</pubDate>
      <link>https://support.helprace.com/i158-microsoft-dynamics-crm-integration</link>
      <guid>https://support.helprace.com/i158-microsoft-dynamics-crm-integration</guid>
      <author>Mike Foster</author>
      <dc:creator>Mike Foster</dc:creator>
      <content:encoded><![CDATA[<p>I'm loving Helprace so far, but I was wondering if there are any plans on an integration between Helprace and Microsoft Dynamics CRM Online (2015) in the future?</p>]]></content:encoded>
    </item>
    <item>
      <title>VOIP integration</title>
      <pubDate>Tue, 19 Dec 2017 12:17:25 +0000</pubDate>
      <link>https://support.helprace.com/i601-voip-integration</link>
      <guid>https://support.helprace.com/i601-voip-integration</guid>
      <author>Brendon Paul</author>
      <dc:creator>Brendon Paul</dc:creator>
    </item>
    <item>
      <title>AgileCRM integration</title>
      <pubDate>Thu, 14 Dec 2017 16:06:46 +0000</pubDate>
      <link>https://support.helprace.com/i531-agilecrm-integration</link>
      <guid>https://support.helprace.com/i531-agilecrm-integration</guid>
      <author>Hugues Morneau</author>
      <dc:creator>Hugues Morneau</dc:creator>
    </item>
    <item>
      <title>Shopify integration</title>
      <description><![CDATA[<p>Import customer / store data</p>]]></description>
      <pubDate>Thu, 14 Dec 2017 14:19:58 +0000</pubDate>
      <link>https://support.helprace.com/i561-shopify-integration</link>
      <guid>https://support.helprace.com/i561-shopify-integration</guid>
      <author>Mrivera</author>
      <dc:creator>Mrivera</dc:creator>
      <content:encoded><![CDATA[<p>Import customer / store data</p>]]></content:encoded>
    </item>
    <item>
      <title>Pipedrive integration</title>
      <pubDate>Thu, 14 Dec 2017 16:06:08 +0000</pubDate>
      <link>https://support.helprace.com/i569-pipedrive-integration</link>
      <guid>https://support.helprace.com/i569-pipedrive-integration</guid>
      <author>Greg</author>
      <dc:creator>Greg</dc:creator>
    </item>
    <item>
      <title>Twilio integration</title>
      <pubDate>Tue, 19 Dec 2017 15:22:24 +0000</pubDate>
      <link>https://support.helprace.com/i610-twilio-integration</link>
      <guid>https://support.helprace.com/i610-twilio-integration</guid>
      <author>Justin</author>
      <dc:creator>Justin</dc:creator>
    </item>
    <item>
      <title>SalesForce integration</title>
      <pubDate>Fri, 22 Dec 2017 13:59:09 +0000</pubDate>
      <link>https://support.helprace.com/i616-salesforce-integration</link>
      <guid>https://support.helprace.com/i616-salesforce-integration</guid>
      <author>Pankaj Gupta</author>
      <dc:creator>Pankaj Gupta</dc:creator>
    </item>
    <item>
      <title>Tawk.To integration</title>
      <description><![CDATA[<p>(https://www.tawk.to)</p> <p>Integrating with Tawk.To for Chat implementation on Portals</p>]]></description>
      <pubDate>Wed, 13 Dec 2017 18:13:19 +0000</pubDate>
      <link>https://support.helprace.com/i427-tawk-to-integration</link>
      <guid>https://support.helprace.com/i427-tawk-to-integration</guid>
      <author>Jacob</author>
      <dc:creator>Jacob</dc:creator>
      <content:encoded><![CDATA[<p>(<a href="https://www.tawk.to" rel="nofollow">https://www.tawk.to</a>)</p>
<p>Integrating with Tawk.To for Chat implementation on Portals</p>]]></content:encoded>
    </item>
    <item>
      <title>Pivotal integration</title>
      <pubDate>Wed, 13 Dec 2017 18:13:38 +0000</pubDate>
      <link>https://support.helprace.com/i467-pivotal-integration</link>
      <guid>https://support.helprace.com/i467-pivotal-integration</guid>
      <author>Mike Foster</author>
      <dc:creator>Mike Foster</dc:creator>
    </item>
    <item>
      <title>Freshsales CRM integration</title>
      <pubDate>Thu, 14 Dec 2017 16:06:52 +0000</pubDate>
      <link>https://support.helprace.com/i530-freshsales-crm-integration</link>
      <guid>https://support.helprace.com/i530-freshsales-crm-integration</guid>
      <author>Hugues Morneau</author>
      <dc:creator>Hugues Morneau</dc:creator>
    </item>
    <item>
      <title>MailChimp integration</title>
      <pubDate>Mon, 18 Dec 2017 13:47:28 +0000</pubDate>
      <link>https://support.helprace.com/i585-mailchimp-integration</link>
      <guid>https://support.helprace.com/i585-mailchimp-integration</guid>
      <author>Pierre</author>
      <dc:creator>Pierre</dc:creator>
    </item>
    <item>
      <title>Trello integration</title>
      <pubDate>Wed, 27 Dec 2017 15:51:53 +0000</pubDate>
      <link>https://support.helprace.com/i624-trello-integration</link>
      <guid>https://support.helprace.com/i624-trello-integration</guid>
      <author>Ann Plana</author>
      <dc:creator>Ann Plana</dc:creator>
    </item>
    <item>
      <title>Piesync integration</title>
      <pubDate>Tue, 17 Apr 2018 10:22:19 +0000</pubDate>
      <link>https://support.helprace.com/i671-piesync-integration</link>
      <guid>https://support.helprace.com/i671-piesync-integration</guid>
      <author>Miki O</author>
      <dc:creator>Miki O</dc:creator>
    </item>
    <item>
      <title>Zoho CRM integration</title>
      <pubDate>Wed, 11 Jul 2018 09:26:20 +0000</pubDate>
      <link>https://support.helprace.com/i709-zoho-crm-integration</link>
      <guid>https://support.helprace.com/i709-zoho-crm-integration</guid>
      <author>Stephanie Kachos Phr Shrm-Cp</author>
      <dc:creator>Stephanie Kachos Phr Shrm-Cp</dc:creator>
    </item>
    <item>
      <title>Extract data for reports</title>
      <description><![CDATA[<p>I need help extract data (user/agent name, ticket working on, date , status etc.) from Helprace.</p> <p>I would like to build my own reports using Tableau or PowerBI to show productivity by user/ agent.</p>]]></description>
      <pubDate>Sun, 15 Jan 2023 15:25:08 +0000</pubDate>
      <link>https://support.helprace.com/i831-extract-data-for-reports</link>
      <guid>https://support.helprace.com/i831-extract-data-for-reports</guid>
      <author>Laiq Rahaman</author>
      <dc:creator>Laiq Rahaman</dc:creator>
      <content:encoded><![CDATA[<p>I need help extract data (user/agent name, ticket working on, date , status etc.) from Helprace.</p>
<p>I would like to build my own reports using Tableau or PowerBI to show productivity by user/ agent.</p>]]></content:encoded>
    </item>
    <item>
      <title>SharePoint integration with SIGTAS Application</title>
      <description><![CDATA[<p>SharePoint integration with SIGTAS Application</p>]]></description>
      <pubDate>Fri, 20 Oct 2017 15:08:38 +0000</pubDate>
      <link>https://support.helprace.com/i254-sharepoint-integration-with-sigtas-application</link>
      <guid>https://support.helprace.com/i254-sharepoint-integration-with-sigtas-application</guid>
      <author>Lelogix Software Pvt.Ltd .</author>
      <dc:creator>Lelogix Software Pvt.Ltd .</dc:creator>
      <content:encoded><![CDATA[<p>SharePoint integration with SIGTAS Application</p>]]></content:encoded>
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