Community: New Ideas: : General | Helprace Support

Is there a way to obtain reply votes & voters via API?

Bruno Camarini — Tue, 22 Oct 2019 19:35:18 +0000

This doesn't come within the JSON response.

Ability to hide Subject and Message fields in the ticket submission form

Megan Neal — Tue, 26 Jun 2018 13:43:32 +0000

I'm using custom ticket fields. My users only need to populate them. I don't need the standard Subject and Message fields and wish to hide them.

User points

Thomas Fredriksen — Fri, 13 Apr 2018 12:08:59 +0000

I would like to have user points displayed beside the username wherever a user is shown. Points should be a measure of activity (posts+comments+accepted answers).

This is very useful when users answer other users questions. You are more likely to trust a user with a high point score, than you would a brand new user.

Custom vote limits per user

Thomas Fredriksen — Fri, 13 Apr 2018 14:31:07 +0000

It should be possible to assign different vote limits to different users. In my case, I would like to give more votes to paying users, and less votes to non-paying users.

Is it possible to lock fields in user profiles?

Thomas Fredriksen — Fri, 13 Apr 2018 14:34:46 +0000

I don't want my users to be able to edit the Title and Company fields, as they are specified through SSO from my app. Are there any settings or anything I can change to block this?

User registration approval

Megan Neal — Wed, 27 Dec 2017 15:49:34 +0000

I need a private community, so that only approved users can access the community. I.e they can register but once registered I don't want them to be approved right away.

Editable email templates for community

Pankaj Gupta — Fri, 22 Dec 2017 14:01:13 +0000

Prevent Google from indexing my public user portal

Megan Neal — Thu, 14 Dec 2017 16:24:38 +0000

I wish to keep my user portal public (no restrictions), but do not want it to appear on Google and the like.

Hide the activity page from user portal

Frederic Fronteddu — Thu, 14 Dec 2017 16:22:26 +0000

Disable users posting new topics

Noam — Wed, 13 Dec 2017 18:03:12 +0000

I want to disable ability for users to post new questions, ideas, etc., while still showing the existing ones. They should be able to comment and vote.

Categories view for community topics

Liana — Wed, 13 Dec 2017 17:09:04 +0000

We want the page with a list of ideas (and other community channels) to show categories just like it is done on the KB page.

Custom names for community channels (post types)

Liana — Wed, 13 Dec 2017 16:54:23 +0000

I wish I had the ability to rename channels, e.g. rename "Ideas" to "New Features" or "Problems" to "Issues".

Statistics of user community participation and rating

Edward — Tue, 12 Dec 2017 13:59:36 +0000

I wish to have some sort of user statistics, that shows for example how well a user’s ideas/comments are positively viewed

Vote without signup

Hugues Morneau — Tue, 12 Dec 2017 09:57:01 +0000

Allow users to vote without registration. You can just request their email once.

This would maximize the feedback.

Reporting for community

Megan Neal — Fri, 08 Dec 2017 18:14:09 +0000

I'd like to have reports for community users, posts and activity.

Full-functional editor for users

Alexandr Zelenin — Thu, 28 Nov 2019 20:25:41 +0000

The visual editor available to users when they are posting to community has certain limitations compared to the editor in the admin panel. I understand why you might want to have it that way (users might make a mess).

I would like to have an option to enable full-functional editor for users though. It is important for us to let users add headings and tables at the very least.

Prevent page from refreshing when user votes for an idea

David — Mon, 23 Oct 2017 15:55:11 +0000

This is a major annoyance. It would be a much nicer experience for the page not to refresh everytime you voted on something. But at the very least, when you vote on something, could you please make it so after the page refreshes it doesn't move vertically? I know why it's happening: you're opening a new URL with a hashtag(eg, #item_comment_block_371) so it goes to that place, which is better than reopening the page at the very top, losing your context entirely. But please. It's a really disrupting experience to have the page refresh every time you vote on ideas or comments. I don't want my users to have this bad of an experience. Thank you.

Can i mark a question as answered without admin panel?

Frank Monza — Mon, 23 Oct 2017 11:22:11 +0000

I find annoying the need to go into the Admin Panel to mark (as admin) a question as "answered", is there any way to do this from the "user" view?

Custom filters for Community in Admin Panel

Frank Monza — Fri, 20 Oct 2017 15:55:46 +0000

I would like to be able to change default filtering in the Admin Panel Community tab items or create my own filters, the problem is that most of the times i just want to see updated conversations that are not closed and that are not awaiting a reply from my side, so, for example, for Problems i would prefer seeing only non solved ones and sort them by last update ideally highlighting the ones that have comments awaiting response.

Show community channel in widget if there is only one channel

João Dias — Mon, 15 Apr 2019 19:53:07 +0000

When I click on the link for the website-integrated widget I get a widget like this:

When I click on the "Share an Idea" link I get a widget like I'd like it to look in the first place:

Can you make it so that you get the 2nd layout right away after clicking on the link on my webpage?