Community: Activity Ideas: : General | Helprace Support Activity Ideas: Community Helprace RSS https://support.helprace.com/s1-general/ideas/activity/c21-community?format=rss Full-functional editor for users The visual editor available to users when they are posting to community has certain limitations compared to the editor in the admin panel. I understand why you might want to have it that way (users might make a mess).

I would like to have an option to enable full-functional editor for users though. It is important for us to let users add headings and tables at the very least.

]]> Thu, 28 Nov 2019 20:25:41 +0000 https://support.helprace.com/i509-full-functional-editor-for-users https://support.helprace.com/i509-full-functional-editor-for-users Alexandr Zelenin Alexandr Zelenin The visual editor available to users when they are posting to community has certain limitations compared to the editor in the admin panel. I understand why you might want to have it that way (users might make a mess).

I would like to have an option to enable full-functional editor for users though. It is important for us to let users add headings and tables at the very least.

]]> Status "unpublished" for questions, problems, etc. Now i can use status "unpublished" only for Knowledge Base :(

]]> Mon, 23 Oct 2017 11:18:30 +0000 https://support.helprace.com/i280-status-unpublished-for-questions-problems-etc https://support.helprace.com/i280-status-unpublished-for-questions-problems-etc Anatoliy Kayibkhanov Anatoliy Kayibkhanov Now i can use status "unpublished" only for Knowledge Base :(

]]> Show community channel in widget if there is only one channel When I click on the link for the website-integrated widget I get a widget like this:

When I click on the "Share an Idea" link I get a widget like I'd like it to look in the first place:

Can you make it so that you get the 2nd layout right away after clicking on the link on my webpage?

]]> Mon, 15 Apr 2019 19:53:07 +0000 https://support.helprace.com/i362-show-community-channel-in-widget-if-there-is-only-one-channel https://support.helprace.com/i362-show-community-channel-in-widget-if-there-is-only-one-channel João Dias João Dias When I click on the link for the website-integrated widget I get a widget like this:

When I click on the "Share an Idea" link I get a widget like I'd like it to look in the first place:

Can you make it so that you get the 2nd layout right away after clicking on the link on my webpage?

]]> Is there a way to obtain reply votes & voters via API? This doesn't come within the JSON response.

]]> Tue, 22 Oct 2019 19:35:18 +0000 https://support.helprace.com/i764-is-there-a-way-to-obtain-reply-votes-voters-via-api https://support.helprace.com/i764-is-there-a-way-to-obtain-reply-votes-voters-via-api Bruno Camarini Bruno Camarini This doesn't come within the JSON response.

]]> Custom statuses for community topics It seems like it would be super useful to be able to give custom status names and colors. For example:

For an bug you might want to be able to say: "fixed in future version" or "fixed in version 12". I'm using Unity3d's issue tracker as the source of inspiration here:

https://issuetracker.unity3d.com/

]]> Fri, 20 Oct 2017 14:23:12 +0000 https://support.helprace.com/i300-custom-statuses-for-community-topics https://support.helprace.com/i300-custom-statuses-for-community-topics Rstorm000 Rstorm000 It seems like it would be super useful to be able to give custom status names and colors. For example:

For an bug you might want to be able to say: "fixed in future version" or "fixed in version 12". I'm using Unity3d's issue tracker as the source of inspiration here:

https://issuetracker.unity3d.com/

]]> Hide the activity page from user portal Thu, 14 Dec 2017 16:22:26 +0000 https://support.helprace.com/i572-hide-the-activity-page-from-user-portal https://support.helprace.com/i572-hide-the-activity-page-from-user-portal Frederic Fronteddu Frederic Fronteddu Hide the activity page from user portal Thu, 14 Dec 2017 16:22:26 +0000 https://support.helprace.com/i572-hide-the-activity-page-from-user-portal https://support.helprace.com/i572-hide-the-activity-page-from-user-portal Frederic Fronteddu Frederic Fronteddu Ability to hide Subject and Message fields in the ticket submission form I'm using custom ticket fields. My users only need to populate them. I don't need the standard Subject and Message fields and wish to hide them.

]]> Tue, 26 Jun 2018 13:43:32 +0000 https://support.helprace.com/i701-ability-to-hide-subject-and-message-fields-in-the-ticket-submission-form https://support.helprace.com/i701-ability-to-hide-subject-and-message-fields-in-the-ticket-submission-form Megan Neal Megan Neal I'm using custom ticket fields. My users only need to populate them. I don't need the standard Subject and Message fields and wish to hide them.

]]> Deleting a community topic by original poster Is it possible for the original poster to remove the idea/question/problem/praise they added?

]]> Wed, 30 May 2018 14:08:25 +0000 https://support.helprace.com/i161-deleting-a-community-topic-by-original-poster https://support.helprace.com/i161-deleting-a-community-topic-by-original-poster Henk Hofs Henk Hofs Is it possible for the original poster to remove the idea/question/problem/praise they added?

]]> Deleting a community topic by original poster Is it possible for the original poster to remove the idea/question/problem/praise they added?

]]> Wed, 30 May 2018 14:08:25 +0000 https://support.helprace.com/i161-deleting-a-community-topic-by-original-poster https://support.helprace.com/i161-deleting-a-community-topic-by-original-poster Henk Hofs Henk Hofs Is it possible for the original poster to remove the idea/question/problem/praise they added?

]]> Deleting a community topic by original poster Is it possible for the original poster to remove the idea/question/problem/praise they added?

]]> Wed, 30 May 2018 14:08:25 +0000 https://support.helprace.com/i161-deleting-a-community-topic-by-original-poster https://support.helprace.com/i161-deleting-a-community-topic-by-original-poster Henk Hofs Henk Hofs Is it possible for the original poster to remove the idea/question/problem/praise they added?

]]> Moderation for new topics and comments Fri, 27 Apr 2018 14:28:27 +0000 https://support.helprace.com/i617-moderation-for-new-topics-and-comments https://support.helprace.com/i617-moderation-for-new-topics-and-comments Pankaj Gupta Pankaj Gupta Moderation for new topics and comments Fri, 27 Apr 2018 14:28:27 +0000 https://support.helprace.com/i617-moderation-for-new-topics-and-comments https://support.helprace.com/i617-moderation-for-new-topics-and-comments Pankaj Gupta Pankaj Gupta Moderation for new topics and comments Fri, 27 Apr 2018 14:28:27 +0000 https://support.helprace.com/i617-moderation-for-new-topics-and-comments https://support.helprace.com/i617-moderation-for-new-topics-and-comments Pankaj Gupta Pankaj Gupta Reporting for community I'd like to have reports for community users, posts and activity.

]]> Fri, 08 Dec 2017 18:14:09 +0000 https://support.helprace.com/i525-reporting-for-community https://support.helprace.com/i525-reporting-for-community Megan Neal Megan Neal I'd like to have reports for community users, posts and activity.

]]> Reporting for community I'd like to have reports for community users, posts and activity.

]]> Fri, 08 Dec 2017 18:14:09 +0000 https://support.helprace.com/i525-reporting-for-community https://support.helprace.com/i525-reporting-for-community Megan Neal Megan Neal I'd like to have reports for community users, posts and activity.

]]> Reporting for community I'd like to have reports for community users, posts and activity.

]]> Fri, 08 Dec 2017 18:14:09 +0000 https://support.helprace.com/i525-reporting-for-community https://support.helprace.com/i525-reporting-for-community Megan Neal Megan Neal I'd like to have reports for community users, posts and activity.

]]> Is it possible to lock fields in user profiles? I don't want my users to be able to edit the Title and Company fields, as they are specified through SSO from my app. Are there any settings or anything I can change to block this?

]]> Fri, 13 Apr 2018 14:34:46 +0000 https://support.helprace.com/i665-is-it-possible-to-lock-fields-in-user-profiles https://support.helprace.com/i665-is-it-possible-to-lock-fields-in-user-profiles Thomas Fredriksen Thomas Fredriksen I don't want my users to be able to edit the Title and Company fields, as they are specified through SSO from my app. Are there any settings or anything I can change to block this?

]]> Mark as best answer for topic starter Would be nice if topic starter could mark the best answer instead of only staff being able to do this.

]]> Mon, 23 Oct 2017 11:17:35 +0000 https://support.helprace.com/i167-mark-as-best-answer-for-topic-starter https://support.helprace.com/i167-mark-as-best-answer-for-topic-starter Mike Foster Mike Foster Would be nice if topic starter could mark the best answer instead of only staff being able to do this.

]]> Mark as best answer for topic starter Would be nice if topic starter could mark the best answer instead of only staff being able to do this.

]]> Mon, 23 Oct 2017 11:17:35 +0000 https://support.helprace.com/i167-mark-as-best-answer-for-topic-starter https://support.helprace.com/i167-mark-as-best-answer-for-topic-starter Mike Foster Mike Foster Would be nice if topic starter could mark the best answer instead of only staff being able to do this.

]]>