Tickets: Accepted Ideas: : General | Helprace Support Accepted Ideas: Tickets Helprace RSS https://support.helprace.com/s1-general/ideas/accepted/c20-tickets?format=rss Get Custom Fields in Ticket API Is it possible to retrieve the custom fields and their data when using the api to get the ticket information. 

]]> Fri, 22 Nov 2019 20:48:57 +0000 https://support.helprace.com/i794-get-custom-fields-in-ticket-api https://support.helprace.com/i794-get-custom-fields-in-ticket-api Randy Rijkschroeff Randy Rijkschroeff Is it possible to retrieve the custom fields and their data when using the api to get the ticket information. 

]]> Facebook & Twitter Channels I'd like to configure Helprace in such a way that anything posted to my Facebook page is logged as a ticket. The same would be great for my Twitter too.

]]> Mon, 15 Apr 2019 19:09:27 +0000 https://support.helprace.com/i151-facebook-twitter-channels https://support.helprace.com/i151-facebook-twitter-channels Edward Edward I'd like to configure Helprace in such a way that anything posted to my Facebook page is logged as a ticket. The same would be great for my Twitter too.

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