Accepted Ideas: General Helprace RSS https://support.helprace.com/s1-general/ideas/accepted/c19-general?format=rss I imagine since the community and knowledge base are already working quite well together, adding a chat function down the road wouldn't be too difficult?

]]> Mon, 15 Apr 2019 19:09:03 +0000 https://support.helprace.com/i43-live-chat-module https://support.helprace.com/i43-live-chat-module Jason Vaillancourt Jason Vaillancourt I imagine since the community and knowledge base are already working quite well together, adding a chat function down the road wouldn't be too difficult?

]]> Any plans on an Android or iOS product? I've just moved over from Zendesk to Helprace and, while there are CONSIDERABLY more features with Helprace that I very much like, the lack of mobile device versions for agents is notably missing. Not a huge thing but wondering if there were plans? 

]]> Mon, 23 Oct 2017 11:20:33 +0000 https://support.helprace.com/i147-app-for-android-and-ios-devices https://support.helprace.com/i147-app-for-android-and-ios-devices System Manager System Manager Any plans on an Android or iOS product? I've just moved over from Zendesk to Helprace and, while there are CONSIDERABLY more features with Helprace that I very much like, the lack of mobile device versions for agents is notably missing. Not a huge thing but wondering if there were plans? 

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