Extract data for reports
I need help extract data (user/agent name, ticket working on, date , status etc.) from Helprace.
I would like to build my own reports using Tableau or PowerBI to show productivity by user/ agent.
I need help extract data (user/agent name, ticket working on, date , status etc.) from Helprace.
I would like to build my own reports using Tableau or PowerBI to show productivity by user/ agent.