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Started

Facebook & Twitter Channels

I'd like to configure Helprace in such a way that anything posted to my Facebook page is logged as a ticket. The same would be great for my Twitter too.

2 replies

Facebook monitoring?

I've recently moved from using Zendesk to Helprace. I missing a key feature in the transition. In Zendesk I can configure it in such a way that anything posted to my Facebook page is logged as a ticket in Zendesk. Does similar functionality exist in Helprace? Thanks in advance.

NL
1

I also think being able to do the same with twitter

Thanks for your suggestion! I've updated the idea to include Twitter as well.