Dividing up your Community into categories for more specific feedback

To add a category to your community, follow these simple steps.

  1. Log in to your Admin Panel and click on the Community button in the header.
  2. Point to Questions, Ideas, Problems and you will see a cog to the right.
  3. Click on the cog and select Add Category. A new folder will appear and you'll have a chance to name it.



  4. To change the order of your category, simply drag and drop as shown below.



  5. To rename your category or delete it, simply hover over that category until a cog appears to the right of it and select an appropriate action.

Tip: To add your own Questions, Ideas or Problems take a look at Posting in the Community as an agent.

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